How to Reset Voicemail Pin via the Internet

1. You must be on the campus network for this to work. If not:

        a. Connect to the VPN if you have a VPN access

        Or:

        b. Log into Citrix by going to citrix.arapahoe.edu and log in with your S# and password.

2. Open a browser and go to: https://cccs-cuc-pub-n.cccs.edu/ciscopca

3. Log in with your S# and myACC password.

Open

4. Click on Messaging Assistant. 

Open

5. Click Passwords.

6. Click Change PIN.

7. Enter a new PIN.

8. Confirm the PIN.

9. Click Save. 

10. Your PIN is now saved.