How to Transfer a Call Using Webex Contact Center

Owned by Jesse Horn
Apr 05, 2024
1 min read

 

 

  1. With the call active, open up Webex Contact Center and select “Transfer”:



  2. In the “Transfer Request” Menu, select “Dial Number”:



  3. Enter the phone number you would like to transfer to with the prefix of “91” if it is an external call, and select “Transfer” at the bottom right:





  4. The call will now be transferred.

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