How to Switch Between Outlook Profiles

Owned by Karna Johnson
Last updated: May 22, 2024
3 min read

1. In the Outlook app, select "File" at the top left:

2. Select "Account Settings" > "Change Profiles":

3. Select "OK" when you receive the prompt to close Outlook:

4. Open Outlook once more and you will now receive a prompt to choose the profile you would like to use. Select "Options":

5. Select "New":

6. Enter a Profile Name (You can enter anything in here) and select "OK":

7. Delete your email address and enter the email address of the shared mailbox you will be adding and select "Connect":

IMPORTANT!

  1. Click Sign in with a different account.

a. Do not enter a password for the Shared Mailbox.

 

  1. On the next Log in screen, delete the Shared Mailbox email and enter your Arapahoe email.

  2. Click Next.

 

  1. Enter your myACC password.

12. Click Sign In.

13. You will be required to restart Outlook.

14. You will now see the secondary profile you created in the drop down list.

     a. Ensure to checkbox "Prompt for a Profile to be used". That way every time you open Outlook it will have you choose which profile you would like to open:

15. Select "OK":

16. It will now open the Shared mailbox:

17. If you would like to switch back to your personal inbox, simply close Outlook, re-open it and choose the other profile:

18. Select "OK" and it will load your personal email: