How to Remove your Outlook Account
- Karna Johnson
To remove your Outlook profile in case of Outlook not working properly, follow these instructions:
Make sure to read through the entire article on this process.
1. Close out of Outlook.
2. Click the Start button and then type Control Panel.
3. Select Control Panel.
4. Make sure that the Category is Small Icons. If it is not, then select Category and then Small Icons.
5. Click Mail (Microsoft Outlook).
a. It may say 2016 at the end but is the same thing.
6. Click Show Profiles.
7. Click Remove.
8. Click Yes in the Pop up window.
9. Click Apply. Then OK.
a. Close out any remaining windows from this process.
9a. Make sure to restart the computer!
10. Open Outlook.
a. There may be a pop up saying enter a profile name.
1. Enter your S# in that box.
2. Click OK.
11. Start the login process:
a. Enter your Arapahoe email if not there already.
b. Click Connect.
12. Uncheck Set up for Outlook Mobile.
13. Click Done.
14. Your email should start and load all your emails.
a. This may take some time.
Any questions? Contact the ACC IT Helpdesk at 303-797-5900 or go to help.arapahoe.edu and create a ticket.