How To Remove A Shared Mailbox

How to remove a shared mailbox from the Outlook app

1. With the Outlook app open, select “File” at the top left:
   
   

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2. In the File menu, select “Account Settings”:
   
   

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3. In the Account Settings menu, select “Account Settings”:
   
   

   
   
   

4. In the “Account Settings” menu, Select “Data Files”:
   
   

   
   
   

5. On the “Data Files” tab, Select “Settings”:
   
   

   
   
   
   

6. In the Microsoft Exchange dialog box, select “Advanced”:
   
   

   
   
   

7. Highlight the Shared mailbox you would like to remove, and select “Remove”:
   
   

   
   
   

8. On the “Are you sure you want to remove this mailbox” dialog box, select “Yes”:
   
   

   
   
   

9. Select “Apply” to save the changes:
   
   

   
   
   

10. Select “OK”:
    
    

11. Select “Close” on the Account Settings menu:
    
    

You have now removed the Shared mailbox from Outlook. If you need to re-add the shared mailbox, please view the following article: https://arapahoe.atlassian.net/servicedesk/customer/kb/view/5014427

If you have further questions, please give us a call at: 303-797-5900 or open a ticket at: Help.arapahoe.edu.