NOTE: This will not work in Citrix. You will have to do this outside of Citrix. If the issue is happening in Citrix, doing this outside of Citrix should fix the issue within Citrix.
If a shared drive is not connecting and has a red X over it, follow these instructions:
1. Restart the computer.
This will usually fix the issue. If not,
2. Right-click the Start button and select Run.
3. Type cmd and press Enter.
4. In the command prompt window, type ipconfig /flushdns and press enter.
a. The prompt should print this if successful.
5. Exit out of command prompt and restart the computer.
6. The issue should be fixed.
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