How to Switch Between Outlook Profiles

How to Switch Between Outlook Profiles

1. In the Outlook app, select "File" at the top left:

2. Select "Account Settings" > "Change Profiles":

3. Select "OK" when you receive the prompt to close Outlook:

4. Open Outlook once more and you will now receive a prompt to choose the profile you would like to use. Select "Options":

5. Select "New":

6. Enter a Profile Name (You can enter anything in here) and select "OK":

7. Delete your email address and enter the email address of the shared mailbox you will be adding and select "Connect":

8. A Microsoft Outlook sign in page will pop up.

     a. Delete the email address and enter your own Arapahoe.edu email (i.e. firstname.lastname@arapahoe.edu)

     b. Enter your myACC password

     c. Check the checkbox "Remember my Credentials"

     d. Click "OK":

9. Uncheck "Set up Outlook mobile on my phone, too" if it is checked. Select "Done":

10. You will now see the secondary profile you created in the drop down list.

     a. Ensure to checkbox "Prompt for a Profile to be used". That way every time you open Outlook it will have you choose which profile you would like to open:

11. Select "OK":

12. It will now open the Shared mailbox:

13. If you would like to switch back to your personal inbox, simply close Outlook, re-open it and choose the other profile:

14. Select "OK" and it will load your personal email:

Any questions? Contact the ACC IT Helpdesk at 303-797-5900 or email helpdesk@arapahoe.edu for further assistance.

Updated By

Karna Johnson

Last Updated

Jun 21, 2022, 11:59 AM

Created By

Jesse Horn

Created At

Jun 21, 2022, 11:48 AM