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ACC Tech Tips Flyer-Student.pdf

Usernames and Passwords

You have one username and password to access services like D2L and myACC, as well as computers when you're on campus.

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Your myACC password is universal. This will allow you to log into the school computers as well as D2L as email, D2L and Citrix.

Change your password from these initial defaults as soon as possible. The new passwords must be 14 or more characters and must include three of the following four items: Uppercase letter, Lowercase letter, Number, Special Character (! @  % ^ & * _ - ). It cannot have your name, birthday or Arapahoe in it, and it cannot be a password you have had before. 

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  • 24/7 support with myACC access, student email access, D2L course access, call 1.888.800.9198.

  • Online Course questions and resources, or D2L course access, can be directed to eLearning ACC-IT Service Desk 303.797.5900 or open a ticket at: Help.arapahoe.edu .

  • Bonus! The ACC-IT Helpdesk can assist with Wi-Fi access, classroom computers, and printing and open lab computers. Visit our Knowledge Base of helpful hints, or call 303.797.5900.