ACC IT Service Desk

Welcome to the IT Service Desk.

You have reached the IT Service Desk.

We assist with IT requests for hardware and software provisioning, equipment issues, and provide support for instructional learning.

For self-service assistance, please utilize the search and related links to find helpful hints and how-to articles.

Office hours for the IT Help Desk are Monday-Thursday, 7:00 AM to 5:30 PM and Friday 8:00am-5:00pm. For walk-in support, please visit us at Room M1650 or you can reach us by calling 303-797-5900.

Topics

  1. D2L Resources
    1. D2L Resources

Suggested forms

  • Computers in ACC IT Service Desk

    Get IT help with your computer, printer, software, email, remote work, etc.

  • Audio/Visual in ACC IT Service Desk

    Get IT help with A/V equipment

  • Other IT Request in ACC IT Service Desk

    Submit a request not listed here

  • Other IT Help in ACC IT Service Desk

    Get IT help for an issue not listed here

Powered by Jira Service Management
{"xsrfToken":"66cd6f07c4776cedf25f6b352482d808e0246939_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/49275eac-58ef-4e98-8893-1f20f9775729/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MDczNjk0OS02YTQwLTRjMjUtODk4ZC0yMzk5ZDk3Zjg1ZWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ5Mjc1ZWFjLTU4ZWYtNGU5OC04ODkzLTFmMjBmOTc3NTcyOSI6WyJyZWFkIl19LCJleHAiOjE3NjM0MDUzMDYsIm5iZiI6MTc2MzQwNDcwNn0.CaI-OPBDmGN_kJ9uR1IjiGPTdhXFrOoPMLAPEvhobMo&client=60736949-6a40-4c25-898d-2399d97f85ee&mode=fit","logoId":"49275eac-58ef-4e98-8893-1f20f9775729","isLogoAvailable":true,"helpCenterTitle":"Welcome to the IT Service Desk.","sharedPortalName":"ACC IT Service Desk","userInitialAnnouncementHeader":"You have reached the IT Service Desk.","userInitialAnnouncementMessageWiki":"<p>We assist with IT requests for hardware and software provisioning, equipment issues, and provide support for instructional learning.</p>\n<p>For self-service assistance, please utilize the search and related links to find helpful hints and how-to articles.</p>\n<p>Office hours for the IT Help Desk are Monday-Thursday, 7:00 AM to 5:30 PM and Friday 8:00am-5:00pm. For walk-in support, please visit us at Room M1650 or you can reach us by calling 303-797-5900.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the IT Service Desk.","sharedPortalName":"ACC IT Service Desk","announcementHeader":"You have reached the IT Service Desk.","announcementMessage":"We assist with IT requests for hardware and software provisioning, equipment issues, and provide support for instructional learning.\n\nFor self-service assistance, please utilize the search and related links to find helpful hints and how-to articles.\n\nOffice hours for the IT Help Desk are Monday-Thursday, 7:00 AM to 5:30 PM and Friday 8:00am-5:00pm. For walk-in support, please visit us at Room M1650 or you can reach us by calling 303-797-5900.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/9f3830a1-7e37-4f1c-809a-72b51a1dc7bf/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MDczNjk0OS02YTQwLTRjMjUtODk4ZC0yMzk5ZDk3Zjg1ZWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjlmMzgzMGExLTdlMzctNGYxYy04MDlhLTcyYjUxYTFkYzdiZiI6WyJyZWFkIl19LCJleHAiOjE3NjM0MDUzMDYsIm5iZiI6MTc2MzQwNDcwNn0.594DJlbCw2Sk7wGL05VbBY7AaZrvvuc3dHIGlYYmRlg&client=60736949-6a40-4c25-898d-2399d97f85ee&height=300&mode=fit","bannerMediaApiFileId":"9f3830a1-7e37-4f1c-809a-72b51a1dc7bf","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=arapahoe","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"66cd6f07c4776cedf25f6b352482d808e0246939_lout","baseUrl":"https://arapahoe.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://arapahoe.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"60736949-6a40-4c25-898d-2399d97f85ee","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"2521e4214b3540f89d5274cc328b11aa","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://arapahoe.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}