How to Switch Between Outlook Profiles
1. In the Outlook app, select "File" at the top left:
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2. Select "Account Settings" > "Change Profiles":
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3. Select "OK" when you receive the prompt to close Outlook:
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4. Open Outlook once more and you will now receive a prompt to choose the profile you would like to use. Select "Options":
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5. Select "New":
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6. Enter a Profile Name (You can enter anything in here) and select "OK":
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7. Delete your email address and enter the email address of the shared mailbox you will be adding and select "Connect":
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8. A Microsoft Outlook sign in page will pop up.
a. Delete the email address and enter your own Arapahoe.edu email (i.e. firstname.lastname@arapahoe.edu)
b. Enter your myACC password
c. Check the checkbox "Remember my Credentials"
d. Click "OK":
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9. Uncheck "Set up Outlook mobile on my phone, too" if it is checked. Select "Done":
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10IMPORTANT!
Click Sign in with a different account.
a. Do not enter a password for the Shared Mailbox.
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On the next Log in screen, delete the Shared Mailbox email and enter your Arapahoe email.
Click Next.
Enter your myACC password.
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12. Click Sign In.
13. You will be required to restart Outlook.
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14. You will now see the secondary profile you created in the drop down list.
a. Ensure to checkbox "Prompt for a Profile to be used". That way every time you open Outlook it will have you choose which profile you would like to open:
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15. Select "OK":
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16. It will now open the Shared mailbox:
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17. If you would like to switch back to your personal inbox, simply close Outlook, re-open it and choose the other profile:
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1418. Select "OK" and it will load your personal email:
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Any questions? Contact the ACC IT Helpdesk at 303-797-5900 or email helpdesk@arapahoe.edu for further assistance.
Updated By
Karna Johnson
Last Updated
Jun 21, 2022, 11:59 AM
Created By
Jesse Horn
Created At
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