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Logging into VPN with Duo Multi-Factor Authentication AnchormobileappmobileappMobile App

1. Open the Cisco AnyConnect VPN client. Verify that the URL is vpn1.cccs.edu. Then click the "Connect" button

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2. Enter "ccc\S-number" in the username field. Enter your password and then click the "OK" button.

 

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3. You will then receive a notification on your Duo enrolled smartphone. Open the Duo Mobile app and click the "Approve" button.

 

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4. The VPN connection will then be completed.

 

 

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phonecallmobileappphonecall
Phone Call 
mobileapp
Mobile App

1. Open the Cisco AnyConnect VPN client. Verify that the URL is vpn1.cccs.edu. Then click the "Connect" button.

 

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2. Enter "ccc\S-number" in the username field. Enter your password and then click the "OK" button.

 

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3. You will then receive a phone call notification on your Duo enrolled phonesmartphone. Answer Open the call and you will be prompted to press any key on your phone's keypad. Press any key to complete your login.

 

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Duo Mobile app and click the "Approve" button.

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4. The VPN connection will then be completed.

 

 

Anchor
textphonecalltext
Text Message 
phonecall
Phone Call

1. Open the Cisco AnyConnect VPN client. Verify that the URL is vpn1.cccs.edu. Then click the "Connect" button.

 

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the "Connect" button.

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2. Enter "ccc\S-number" in the username field. Enter your password and append ",sms" to the end. For example, if your password is 'Password123', enter 'Password123,sms'. Then then click the "OK" button.

 

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3. This login attempt will fail, but you will receive a text message on your Duo enrolled cell phone. The text message will include your temporary SMS passcode.

 

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3. You will then receive a phone call on your Duo enrolled phone. Answer the call and you will be prompted to press any key on your phone's keypad. Press any key to complete your login.

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4. The VPN connection will then be completed.

Anchor
text
text
Text Message

1. Open the Cisco AnyConnect VPN client. Verify that the URL is vpn1.cccs.edu. Then click the "Connect" button.

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2. Enter "ccc\S-number" in the username field. Enter your password and append ",passcodesms" to the end. For example, if your password is 'Password123' and you received a passcode of '1225713', enter 'Password123,1225713sms'. Then click the "OK" button.

 

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5. The VPN connection will then be completed.

 

Any questions? Contact the ACC IT Helpdesk at 303-797-5900 or email helpdesk@arapahoe.edu for further assistance.

Updated By

Karna Johnson

Last Updated

Feb 28, 2022, 3:59 PM

Created By

Jared Pollard

Created At

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3. This login attempt will fail, but you will receive a text message on your Duo enrolled cell phone. The text message will include your temporary SMS passcode.

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4. Go back to the Cisco AnyConnect login window and enter "ccc\S-number" in the username field. Enter your password and append ",passcode" to the end. For example, if your password is 'Password123' and you received a passcode of '1225713', enter 'Password123,1225713'. Then click the "OK" button.

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5. The VPN connection will then be completed.