There are two methods to accessing a shared mailbox in Outlook.com
Method 1:
After logging in to your Arapahoe email via Outlook.com, right click “Folders” on the left side, and select “Add shared folder or mailbox”:
In the “Add shared folder or mailbox” field, enter the email address or name of the shared mailbox and then click on the name:
a. If you typed in your email address/name incorrectly, the account will not show. You will need to select the account to be able to access it.
Once the shared mailbox has been selected, click the Add button:
After adding the shared mailbox, you will now see it located on the left hand side under your Inbox folder:
5. You can click the “>” symbol in order to expand the shared mailbox folder:
Method 2:
1. After logging in to your Arapahoe email via Outlook.com, click on your profile icon in the top-right corner.
2. Click Open another mailbox.
3. In the Open Another Mailbox window, type the email address or name of your shared mailbox and then click on the name.
a. If you typed in your email address/name incorrectly, the account will not show. You will need to select the account to be able to access it.
4. Once the shared mailbox has been selected, click the Open button. This will open a new tab with the shared mailbox.
5. You are now logged into the shared mailbox.
6. Your primary mailbox will remain in the other tab for easy access.
Add Comment