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Introduction

Keeper is a password manager designed to securely store and manage various passwords and sensitive information. It helps users generate strong passwords, organizes login credentials, and offers features like two-factor authentication and secure sharing to enhance online security. Keeper aims to simplify password management while prioritizing user privacy and protection against unauthorized access.

*Please note that ACC users are not able to use Keeper for secure file storage and therefore will not be able to upload file attachments to Keeper.

Welcome to Keeper

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Set Up Your ACC Keeper Account

  1. You will receive an email to your employee email from Keeper Security and it will look something like this:

Email example for Keeper Security account creation

You will keep receiving these weekly emails until you establish your Keeper account.

  1. Click the yellow “Set Up Your ACC Keeper Account Now” button in the email in order to start setting up your Keeper account.

Yellow button that says Set Up Your ACC Keeper Account Now
  1. When prompted, enter your employee email address. Please also ensure that the location is set to USA and that Enterprise SSO login is selected, then click Next.

Create Your Account window for Keeper

  1. A window will appear telling you that Two-Factor Authentication is enforced by your Keeper administrator, click OK.

Information window stating that Two-Factor Authentication is enforced by your Keeper administrator.
  1. Enable Duo Security for Two-Factor Authentication, and click Next.

Enable Duo Security for Two-Factor Authentication
  1. Follow the instructions for Duo on your authorized device.

Duo Two-Factor Authentication window

Note: If the Vault Transfer Enabled notification appears, read it and click Accept.

Vault Transfer Enabled notification
  1. Once your Keeper Vault opens, you should see a Get Started window on the right-hand side that will offer to import your passwords and install the browser extension. You may choose to do these steps now or later. Continue reading to learn more about importing passwords and installing the browser extension.

Get Started window

Mac Users

The Keeper application is automatically deployed to your ACC Mac device. All instructions in this guide are the same for both MacOS and Windows users.

Mac applications window with the Keeper App

Import Your Passwords From Web Browsers

  1. You can import your passwords from the Get Started window or alternatively, you can click on your email address in the upper right-hand corner of your vault, and select Settings. The following steps will remain the same for either method you choose.

Keeper account settings option

  1. Select Import from the left-side column, then click the Import button.

Import settings window
  1. Click Install. The Import Tool will begin downloading to the downloads folder of your computer.

Install the Keeper Import Tool window

  1. While the file is downloading, copy the code that is displayed by clicking the copy icon. You will be prompted to paste this code into the Keeper Import screen later on during the import process.

Prompt to copy the code for the Keeper Importer screen

  1. Once the file has finished downloading, open it. When prompted, paste the code into the field provided, and then click Import.

Prompt to paste the code that was provided in the previous screen

  1. You will see this window stating that the import has finished successfully. Exit out of this window and return to your Keeper vault.

Success window

  1. In your vault, you will now see all of the passwords that Keeper could find on your local web browsers. Review the logins and passwords and if necessary, deselect any you do not want to include in your Keeper vault. Click Add to Keeper to proceed.

Add passwords to the Keeper Vault from saved browser passwords

  1. You will see this window once you’ve finished adding your passwords to Keeper. Click OK.

Success window
  1. At this point you can choose to delete the passwords stored in your web browsers and disable your browser’s built-in password saving features found under your browser settings or preferences.

Install the Keeper Browser Extension

With KeeperFill, you can autofill your passwords and save new login credentials to your vault. The KeeperFill browser extension is available for every web browser.

  1. View the user guides for the KeeperFill Browser Extension for Chrome, Firefox, Safari, Internet Explorer, Edge, and Opera browsers:

KeeperFill for Chrome & Brave

KeeperFill for Firefox

KeeperFill for Safari

KeeperFill for IE

KeeperFill for Edge

KeeperFill for Opera

Create a Record

Your passwords, logins, and other personal information are saved in your private digital Vault (as "Records") and are encrypted on your device using 256-bit AES. Click here to learn more about Keeper encryption and security model details.

  1. While in your Keeper vault, click the yellow + Create New button on the left-hand side of the screen. Here, you can choose to create a new record, folder, or shared folder. Click Record.

Create new record option

  1. Login should be the default selection. If you wish, you can select a different Record Type from the drop-down list then enter a title for the record. For Login, the title can be the name of the site the login credentials are for, click Next.

New record type and title information
  1. Enter your login credentials. Once you have finished, click the yellow Save button.

New record login and password information

Note: Keeper can also show you how strong your current password is. If you wanted to generate a stronger one, you can click the dice icon. Generating a new password here will not automatically change your existing one, you will need to update your password on the site itself if you wish to change it.

  1. The record will now appear in your vault under the title you chose.

New record

Create a Folder

Folders in Keeper can be helpful for organizing your records.

  1. While in your Keeper vault, click the yellow + Create New button on the left-hand side of the screen. Click Folder.

Create new folder option

  1. The Folder Location will default to your vault. Choose a name for your folder, then click Create.

New folder location and name information
  1. Now that your folder has been created, you can drag-and-drop the records you wish to store in the folder.

chrome_RIh1ZtsUui.mp4

Sharing

Learn how to easily share a single record, multiple records, files, or time-limited secure sharing with another Keeper user or users. Set permissions to control access.

Share a Record

Share a single record with another Keeper user and choose from various permission types to control access (can edit, can share, can edit & share, view only and transfer ownership).

  1. Select the record you wish to share and click the Share button.

Share button for a record
  1. From the Add People tab, click the email address field and enter the email address of the Keeper user that you want to share the record with.

Add people tab within the record with the email address field and permissions level drop down

  1. Click the drop-down arrow to set their permission level (can edit, share, edit & share, view only and transfer ownership) and click Add.

Add people tab within the record with the email address field filled in and permissions level drop down expanded

Note: Click here or continue reading to learn more about “User Permissions”

  1. Once you add the user and set their permissions, you will see a window appear showing that they were added successfully.

Success window

  1. The list of users the record is shared with will now appear along with their permission level. Changes can be made to the User Permissions at any time by clicking on the drop-down arrow next to the user’s email. Click Done to exit and save your changes.

List of users that the record is now shared with along with their permission levels

Create a Shared Folder

Shared folders allow you to share multiple records with others. New records can also be added as needed.

  1. While in your Keeper vault, click the yellow + Create New button on the left-hand side of the screen. Click Shared Folder.

Create new shared folder option

  1. The Folder Location will default to your vault, change the location using the drop-down menu. Choose a name for your folder, set the User and Folder Permissions, then click Create.

New shared folder name, user permissions, and record permissions window

Note: Continue reading to learn more about “Record Permissions”

Record Permissions

Record Permissions are used to govern folder members' (users) interactions with each individual record in the folder. You can access these permissions from the "Records" tab and click on the dropdown next to the record name.

Table explaining each permission level for record permissions

Share a Folder with Other Users

  1. From within the shared folder, select the Users tab. Click the email address field and select or enter the email address of the Keeper user you would like to share the folder with.

Add users to shared folder tab

  1. Set the User Permissions by clicking on the drop-down arrow next the user's email.

Permission levels drop-down arrow expanded

User Permissions

User Permissions are used to govern each individual user's ability to add or remove records and other users to the folder. You can access User Permissions from the "Users" tab and click the dropdown next to the user's email.

Table explaining each permission level for user permissions

Authorizing a New Device

If you’re getting a device refresh, you’ll need to make sure that you authorize the new device from your old one before you will be able to use Keeper.

  1. On your new device, navigate to keepersecurity.com via your preferred web browser. On the homepage, click Login and select Web Vault.

loginwebvault-20240321-161003.png

  1. From here, click Login again.

Welcome to your keeper vault login screen
  1. When prompted, enter your employee email address. Please also ensure that the location is set to USA and that Enterprise SSO login is selected, then click Next.

vaultlogin-20240321-161614.png

  1. Follow the instructions for Duo on your authorized device.

Duo Two-Factor Authentication window
  1. On your old device, log in and access your Keeper Vault. You will need to approve the new device from here once prompted.

  2. On the new device, select the Keeper Push method.

Keeper Push option for device approval
  1. From your Keeper Vault on the old device, this notification window will appear asking if you are trying to sign in, click Yes.

Notification window asking if you are trying to sign in from a new device
  1. You should now have access to your Keeper Vault on your new device.

Keeper Family License for Personal Use

All Keeper Enterprise users can create a free, Keeper Family Plan for up to 5 family members with unlimited devices. To create your personal vault, follow the steps below:

Note: This vault is intended for personal use only. All business-related credentials must be stored within your company issued vault.

  1. Log into the Keeper Web Vault or App using your ACC account credentials.

  2. Click on your ACC email address in the upper right-hand corner of your vault, and select Account.

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  1. Enter your personal email address within in the email address field and click Send Email.

personalemail-20240403-221849.png
  1. Open the Keeper invitation sent to your personal email and click Verify Email Address.

familyplan1-20240404-162808.png
  1. You will then be redirected to Sign Up.

familyplan2-20240404-163052.png
  1. When prompted, enter your personal email address. Please also ensure that the location is set to USA and that Enterprise SSO login is selected, then click Next.

familyplan3-20240404-163435.png
  1. Create a master password for your personal account.

familyplan4-20240404-164801.png

Note: Please make sure that your master password is unique, long, complex, and memorable. For more information about Master Passwords click here.

  1. Check the box to accept Keeper’s Terms of Use and click Next.

familyplan5-20240404-164358.png
  1. You will receive an email with a verification code to your personal email address.

familyplan5.5-20240404-165344.png
  1. Enter the Verification Code.

familyplan6-20240404-164715.png
  1. Click Verify.

familyplan7-20240404-165457.png
  1. You will then be brought to the Web Vault for your personal account. You can follow the same steps for importing your passwords and installing the browser extension from the instructions above.

  2. To add additional email accounts to your Keeper Family Plan, click on your personal email address in the upper right-hand corner of your vault, and select Account.

familyplan8-20240404-170258.png
  1. Click Manage next to Keeper Family Plan.

familyplan9-20240404-170724.png
  1. Enter the email addresses that you would like to invite to the Keeper Family Plan and click Send.

familyplan10-20240404-170858.png

Keeper End-User Guides

More Keeper guides can be found directly on Keeper’s website or through the links on our Keeper End-User Guides article here: https://arapahoe.atlassian.net/wiki/x/3QCgCQ

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