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Citrix is ACC's way of connecting to the ACC Internal network remotely.

There are two main desktops for Employees:

Faculty/Staff Desktop & Call Queue Desktop.

Students have their own Citrix desktop that they can use called Student Desktop.

Feature List for Faculty/Staff Desktop & Call Queue:

When using Citrix, the best option is to use the Faculty/Staff Desktop for every day tasks.

If you need to use the call queue every time you work, you will need to use the Call Queue desktop.

The Call Queue desktop has every feature that the Faculty/Staff Desktop has. 

Only one Citrix desktop can be open at a time (either Faculty/Staff desktop or Call Queue desktop but not both).

For storage in Citrix, use OneDrive as your primary storage

Do not store documents on your Citrix Desktop.

More Resources:

How to Log into Citrix

How to Log into Citrix Workspace for the first time

How to Add OneDrive to Citrix

How to use Dual Monitors in Citrix

How to use Citrix for the Call Queue

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