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Duo Multifactor Authentication
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There are 4 options for using Duo MFA:
Smart Phone Mobile App (Recommended).
SMS Text
Phone Call
Hardware Token
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We highly recommend the Duo smart phone mobile app, which is available for download via the Apple App Store and the Google Play store respectively. This application provides the best user experience and is easy to use.
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More information about Duo can be found here: https://guide.duo.com/
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Before you can enroll your device you will need to receive the Duo enrollment email from your IT department.
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Your email will arrive from Colorado Community College System and will contain an invitation to complete the enrollment process. A sample of the email is shown below:
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Depending on the type of phone you have the app can be downloaded from either the Apple App store for Apple iOS or the Google Play store for Android phones.
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Look for an email from duo with enrolling a device
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Look for an email from duo with enrolling a device
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What is Duo Central?
Duo Central is a place to manage your DUO account and registered devices.
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You can access Duo Central by visiting: https://cccs.login.duosecurity.com
For more information visit: https://duo.com/docs/duo-central
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Log into https://cccs.login.duosecurity.com using your work email and password
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Once successfully logged in select from the following options on the left-hand menu (highlighted in yellow). ** do not use the buttons on the right these will not take you to the proper screens. Only use the links highlighted on the left-hand menu.
Add a new device.
My Settings and Devices.
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After making your selection Duo will request that you authenticate with either a Push, Call, or Passcode.
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There are 3 ways to authenticate with Duo.
Use a push notification through the mobile app.
Onetime passcode
Receive a phone call
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Users may opt to receive a push notification which will send your phone a notification. The notification will open the Duo app on your mobile device to accept or deny a Duo request.
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Alternatively users may want or need to authenticate using a onetime passcode which can be found in the Duo mobile app, sent via SMS text message, or through a hardware token.
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If this option was selected as a default users will receive a phone call when trying to authenticate. Depending on the application users may have the option to choose to receive a phone call when authenticating.
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AnyConnect VPN does not allow users to select how they would like to authenticate. If you wish to receive an alternative authentication method, you will have to provide the information in the password field of that application like the examples below.
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For more information visit: https://guide.duo.com/anyconnect