To forward calls from your extension to another phone number, follow these instructions:
You will need to do both the Self Care Portal and the WebEx Instructions to make Call Forwarding work. This is for individual extensions only.
CISCO Unified Communications Self Care Portal Instructions:
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a. Link: https://cucm-pub.cccs.edu/ucmuser/
b. Make sure this is within Citrix or on the ACC Internal network.
2. Log in with your username and password.
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