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How to Clear Cached Exchange Mode - Outlook

If your Outlook is not updating email addresses, it is probably set to cached exchange mode. Here is how to fix that: 

1. Click on File at the top left. 

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2. Click Account Settings.

3. Click Account Settings.

 

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4. Click Data Files.

5. Click Settings.

 

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6. Click Advanced.

7. Uncheck the Cached Exchange Mode.

8. Click Apply.

9. Click OK. 

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10. Click Close.

11. Close out of Outlook.

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    a. Email addresses should be up to date. 

 

Any questions? Contact the ACC IT Helpdesk at 303-797-5900 or email helpdesk@arapahoe.edu for further assistance.

Updated By

Karna Johnson

Last Updated

Feb 25, 2022, 2:22 PM

Created By

Karna Johnson

Created At

Jan 10, 2022, 10:30 AM