How to Remove your Outlook Account To remove your Outlook profile in case of Outlook not working properly, follow these instructions:
Make sure to read through the entire article on this process.
1. Close out of Outlook.
2. Click the Start button and then type Control Panel.
3. Select Control Panel.
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4. Make sure that the Category is Small Icons. If it is not, then select Category and then Small Icons.
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5. Click Mail (Microsoft Outlook).
a. It may say 2016 at the end but is the same thing.
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6. Click Show Profiles.
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7. Click Remove.
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8. Click Yes in the Pop up window.
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9. Click Apply. Then OK.
a. Close out any remaining windows from this process.
9a. Make sure to restart the computer!
10. Open Outlook.
a. There may be a pop up saying enter a profile name.
1. Enter your S# in that box.
2. Click OK.
11. Start the login process:
a. Enter your Arapahoe email if not there already.
b. Click Connect.
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12. If you get a Windows Security Pop up:
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c. Make sure to check Remember Credentials!
d. Click OK.
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13. Uncheck Set up for Outlook Mobile.
14. Click Done.
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15. Your email should start and load all your emails.
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2. Click Update Folder.
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If you keep getting a pop up for logging into Outlook, contact the ACC IT Helpdesk at 303-797-5900 for further help as this has to do with your account possibly being locked.
Updated By
Karna Johnson
Last Updated
Jun 22, 2022, 1:58 PM
Created By
Karna Johnson
Created At
Dec 8, 2020, 1:48 PM