...
5. Click Log On.
...
6. Click Detect ReceiverCitrix Workspace app.
a. Follow any prompts that show up.
...
Logging into Call Queue in Citrix
...
6. Now you are logged into WebEx.
...
Logging into Finesse
1. Browse to https://uccxdesktop.wxcc-pubus1.cccs.edu:8445cisco.com/ or click the link on the desktop.
2. Enter your S#, MyACC password, and your extensionemail.
3. Click Sign in.
...
4. Enter your extension.
...
5. Make yourself available.
...
6. You will need to verify your audio settings in WebEx.
a. Change WebEx Audio Settings.
Use Finesse the same way that you would normally and receive calls through your call queue.
...